+91 9712184848
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Common Queries
WHAT IS YOUR SHIPPING POLICY?
A standard shipping rate of INR 90 is applicable per order. All orders will be shipped in 2-3 working days.
During the ordering process, please ensure that your mailing address provided is wholly accurate. QAASHI will not be held responsible for any packages being sent back or misplaced due to inaccurate or incomplete addresses provided by the customer. RTO charges of INR 90 will also be deducted. Re-shipment costs will be borne by the customer.
WHAT IS YOUR RETURN/EXCHANGE POLICY?
We have a 7 days return/refund policy from the date of delivery provided all tags are intact. Returns are accepted only for items that arrive damaged, provided proof in the form of video/pictures is submitted. Once the product is accepted for return, refund is initiated within 3-4 working days. Shipping charges are non-refundable. In case of an exchange, the replacement product is dispatched within 2 working days (subject to availability) once the return is received. Rings are eligible for exchange at a fee of ₹100 for size issues. Items that are “ONE SIZE” or “FREE SIZE” are not eligible for return. Please refer to our size chart or contact us at [email protected] for assistance before placing an order.
THESE ARE APPROXIMATE MEASUREMENTS.
For further assistance, please contact us via DM on Instagram (@qaashi.in) or mail us at [email protected]
WHAT IS THE SHIPPING TAT?
Packages will take approximately 3-5 working days to reach Delhi, Mumbai and Bangalore. Other cities can take approximately 5-6 working days. Packages dispatched to the north-east states can take upto 7 working days to be delivered. Our shipping partners are BLUEDART and Delhivery.
HOW DO I CHECK MY RING SIZE?
Please use a tape or a ruler to measure the inner diameter of your ring and refer to the size guide below:
Size 6: Diameter – 1.6 cm
Size 7: Diameter – 1.7 cm
Size 8: Diameter – 1.8 cm